Privacy Policy
1. An overview of data protection
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice on this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., Internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions about data protection. You also have the right to lodge a complaint with the competent supervisory authority.
What is the basis for processing personal data?
Personal data is processed in accordance with the applicable legal provisions, in particular on the basis of consent, for the fulfillment of a contract or pre-contractual measures, to safeguard legitimate interests, or within the framework of an existing business relationship. Personal data is only stored for as long as is necessary for the respective purposes or as long as there are legal retention obligations. Once the purpose no longer applies or the retention period has expired, the data is deleted or blocked.
Analysis tools and third-party tools
When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; your surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy. You can object to this analysis. We will inform you about the options for objection in this privacy policy.
The use of contract processors (third-party services) is always based on a contract processing agreement in accordance with Art. 28 GDPR. Data will only be transferred to third countries in compliance with the requirements of Art. 44 ff. GDPR.
2. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. It is not possible to completely protect data from access by third parties.
Information about the responsible body
The responsible body for data processing on this website is:
Doris Fesenmeyer
Im Weiher 2
78183 Hüfingen, Germany
Phone: +49 (0)771 – 89759-0
Email: info@fb-food.de
Data protection officer: Nadja Fesenmeyer, available by email at datenschutzbeauftragter@fb-food.com
The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. To do so, simply send us an informal email. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to receive information free of charge at any time about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correct, block, or delete this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.
Objection to advertising emails
We hereby object to the use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example through spam emails.
3. Rights of data subjects under the GDPR
Data subjects have the following rights under Articles 15 et seq. of the GDPR:
Right of access (Art. 15 GDPR): You have the right to request information at any time about the data stored about you, as well as its origin, recipients, and the purpose of data processing.
Right to rectification (Art. 16 GDPR): You may request the immediate rectification of inaccurate personal data or the completion of incomplete personal data.
Right to erasure (Art. 17 GDPR): You have the right to request the erasure of your personal data, provided that there are no legal retention obligations to the contrary (“right to be forgotten”).
Right to restriction of processing (Art. 18 GDPR): Under certain conditions, you may request the restriction of the processing of your personal data.
Right to data portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format or to request its transfer to another controller.
Right to object (Art. 21 GDPR): You may object to the processing of your personal data at any time for reasons arising from your particular situation.
Right to withdraw consent (Art. 7(3) GDPR): You may withdraw your consent to the processing of your personal data at any time with effect for the future.
Right to lodge a complaint with a supervisory authority (Art. 77 GDPR): You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data is not lawful.
To exercise your rights, simply send an informal message to the contact address listed in the legal notice or above.
4. Sending advertising emails and customer information
We send advertising emails, product information, and invitations to events exclusively within the framework of an existing business relationship or on the basis of your express consent in accordance with Art. 6 (1) (f) GDPR in conjunction with § 7 (3) UWG (German Unfair Competition Act) or Art. 6 (1) (a) GDPR. This includes, in particular, our regular sending of specialist customer information. Consent to the processing of your personal data for the purpose of sending advertising emails and customer information is voluntary; this consent can be revoked at any time. The revocation does not affect the lawfulness of the processing of your data that took place prior to the revocation.
We use the contact details you provided in the course of the business relationship or during a separate registration to send you these emails. You can unsubscribe from receiving further customer information and promotional emails at any time by sending an informal message to kundenbetreuung@fb-food.com.
After unsubscribing, your data will be deleted from the distribution list immediately, provided that there are no legal retention obligations to the contrary.
5. Data collection on our website
Cookies
Some of our web pages use cookies. Cookies that are not technically necessary are only set after you have given your active consent; you must expressly agree to the use of these cookies before they are stored on your device. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functionality of this website may be restricted.
Cookies that are necessary for the electronic communication process or for the provision of certain functions you have requested (e.g., shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your surfing behavior) are stored, these are treated separately in this privacy policy.
Server log files
When you visit our website, information is automatically collected by the web server and stored in so-called server log files. This data includes:
website visited, date and time of access, amount of data sent, source/reference from which you accessed the site, browser used, operating system used, IP address (in anonymized form, if applicable).
This data is processed on the basis of Art. 6 (1) lit. f GDPR in the legitimate interest of ensuring the smooth operation of the website, identifying and rectifying errors, and defending against or tracking attacks. This data is not merged with other data sources.
The server log files are stored for a maximum of 7 days for security reasons (e.g., to investigate cases of misuse or fraud) and then deleted. Storage beyond this is only carried out in exceptional cases, for example, in the context of an investigation of security-related incidents, until these have been conclusively clarified.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent. The processing of the data entered in the contact form is therefore based on your consent (Art. 6 (1) (a) GDPR), legitimate interest in processing and responding (Art. 6 (1) (f) GDPR) or for the initiation, execution, or processing of a contract (Art. 6 (1) ( 1 lit b GDPR). You can revoke this consent at any time. To do so, simply send us an informal email. The legality of the data processing operations carried out until revocation remains unaffected by the revocation. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.
Application form
If you use the application form on our website, we collect and process the personal data you enter there, such as your name, contact details, resume, and other information relevant to your application. We use this data exclusively for the purpose of processing your application and contacting you as part of the application process. Data processing is carried out on the basis of Section 26 (1) BDSG (decision on the establishment of an employment relationship) and Art. 6 (1) lit. b GDPR (pre-contractual measures), insofar as this data is necessary for the application process. We only collect and process voluntary information or special categories of personal data (Art. 9 GDPR, Section 26 (3) BDSG) on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. To defend against any legal claims, we store your application documents for up to six months after completion of the application process. This is in our legitimate interest. The legal basis for this is Art. 6 (1) (f) GDPR. Any storage beyond this will only take place if a statutory retention period requires it, if you have consented to longer storage in accordance with Art. 6 (1) (a) GDPR, or if there is another legal basis for such storage. You have the right to obtain information about your personal data, to have it corrected or deleted, to restrict its processing, and to data portability at any time. You can revoke your consent at any time with effect for the future without affecting the lawfulness of the processing that has taken place up to that point. If you have any further questions about data protection, please contact our data protection officer mentioned above.
6. Analysis tools and advertising
IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics.
For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order processing
We have entered into an order processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics in Google Analytics
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. Data processing outside the USA cannot be completely ruled out. The transfer of personal data to the USA is based on the adequacy decision of the European Commission on the EU-US Data Privacy Framework. Google is registered as a certified participant in this framework, which ensures an adequate level of data protection. Despite this framework, users should note that there is always a residual risk to data protection when transferring data to third countries.
Google Analytics cookies are only stored after prior express consent, whereby the user must actively agree to the use of cookies. Google Analytics cookies are stored for up to 2 years by default. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. This website uses the “demographic characteristics” feature of Google Analytics. This allows reports to be generated that contain information about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be attributed to any specific person. You can disable this feature at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection.”
7. Plugins and Tools
Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
Google Maps is used in the interest of an appealing presentation of our online offerings and to make it easy to find the locations we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.
For more information on the handling of user data, please refer to Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.
Integration of YouTube content into our website using enhanced data protection
This website integrates videos from “YouTube,” a social media platform operated by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as “Google”). YouTube is a social media platform that allows users to publish and share video clips and other media content. Further information about YouTube and how it works can be found on the following website: www.youtube.com/yt/about/de/.
When you visit a website that has a YouTube video embedded in it, a connection to Google's servers is established and data is transferred and stored there. Google is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
We use the so-called “extended data protection mode” when integrating YouTube content. According to Google, videos played in extended data protection mode are not used to personalize surfing on YouTube. According to Google, ads played in extended data protection mode are also not personalized. According to Google, no cookies are set in extended data protection mode. Instead, however, so-called local storage elements are stored in the user's browser, which, similar to cookies, contain personal data and can be used for recognition purposes. Details on enhanced privacy mode can be found here: support.google.com/youtube/answer/171780
After activating a YouTube video, further data processing operations may be triggered over which we have no control. YouTube is used in the interest of an appealing presentation of our online offerings. We embed YouTube content on our website to make this content immediately available to you without you having to access it separately on YouTube. This allows you to use the functions of the YouTube social media platform directly on our website. This allows us to improve our offering and the user experience for you and to make it more interesting. Processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TDDDG, insofar as consent includes the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Even though Google Ireland Limited (address see above) is responsible for all Google services in the European area, we would like to point out that it cannot be completely ruled out that Google may also process personal data outside the EU or the EEA, for example in the USA, through its parent company Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Insofar as Google also processes personal data outside the EU or the EEA in the USA, data transfers are carried out on the basis of the adequacy decision of the EU Commission of July 10, 2023 (further information can be found on the following EU website: commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en) and thus on the basis of Art. 45 GDPR. Google has submitted to and certified itself under the EU-U.S. Data Privacy Framework agreed between the European Union and the United States. This means that Google is committed to complying with the standards and regulations of European data protection law. For more information, please refer to Google's entry on the Data Privacy Framework Program website linked below: www.dataprivacyframework.gov/list.
Further information on Google's use of data, settings and objection options, and data protection can be found on the following Google website: policies.google.com/privacy;
8. Use of the consent management tool “Cookiebot”
We use the consent management tool Cookiebot from Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, on our website.
Cookiebot is used to obtain, store, and document users' consent to the use of cookies and similar technologies. It also ensures that cookies are only set after consent has been given.
Purpose of processing:
Cookiebot is used to obtain, manage, and verify the legally required consent for the use of cookies and tracking technologies.
Legal basis:
Data processing is carried out on the basis of Art. 6 (1) (c) GDPR (fulfillment of a legal obligation) and Art. 6 (1) (f) GDPR (legitimate interest in legally compliant documentation of consent) in conjunction with § 25 TTDSG.
Recipient / order processing:
The recipient of the collected data is Usercentrics A/S as our order processor. We have concluded an order processing agreement with Usercentrics in accordance with Art. 28 GDPR, in which Usercentrics undertakes to process the data of our website visitors only in accordance with our instructions and to ensure the protection of this data. The data is processed exclusively within the European Union.
Storage period:
Cookiebot stores the consent data (consent ID, time, consent status, anonymized IP address, domain, browser information, language, etc.) for a period of 12 months.
After this period, the data is automatically deleted, provided that there are no legal retention obligations.
Backups created as part of order processing are deleted after 6 months at the latest.